All posts by qiaozhuobai

Stay Safe from Scams! Take Precautions to Protect Your Account

In today’s digital world, scammers constantly seek to exploit unsuspecting users. Learning practical tips to recognize scams—via phone calls, texts, email, social media, websites, or in person is essential for you and your family. Scammers often use persuasive tactics, such as impersonating officials or friends, promoting fake jobs, advertising fake investment opportunities, pursuing a romance relationship, and offering fraudulent shopping rebates or prizes. With AI advancements, scams have become increasingly sophisticated, using deepfakes and AI-generated voices to deceive victims. Vigilance and awareness are crucial in combating these evolving threats. For more information, visit the Anti-Scam and Safety Guide: https://safety.wechat.com/en_US/resources/anti-scam/anti-scam-and-safety-guide

 

If you accidentally reveal personal details to these scammers, they may use your password and information to take over your account and engage in illegal activities such as stealing data, spreading malware, and impersonating you to lure more victims. Use the settings below to better protect your account from takeover. Let’s enhance your account security now.

 

  1. Do not download apps from unofficial sources
  2. Secure your account

Use a strong and unique password that includes numbers, symbols, and both uppercase and lowercase letters. Or, link your email to your account for easier recovery. Go to「Me」>「Setting」>「Account Security」>「More Settings」>「Email」> provide your email, and then「Next」.

  1. Manage your contacts

Enabling the “Require Friend Request” feature by default, which allows only added contacts to reach you. Always verify friend requests and connect only with the people you trust. Go to「Me」>「Settings」>「Friends’ Permissions」>「Require Friend Request」.

  1. Manage privacy setting

Manage the visibility of your information and content. Go to「Contacts」>「Select contact」>「···」>「Privacy」>「Chat only」.

  1. Exercise caution when receiving invitations from strangers

When considering friend requests or group chat invitations from unfamiliar individuals, remain vigilant to determine their legitimacy, as group chats can be easily exploited for scams. What steps can you take to protect your account if you observe suspicious activity that violates the Community Guidelines?

 

a) To report content from a chat or group chat

Select the “…” (more options) button typically located at the top right-hand corner of the chat>Then, select “Report” and choose the most relevant user reporting category>Continue Reporting>Fill in all required information and any optional details you believe will help us determine if a violation of our Community Guidelines has occurred.

b) To report a WeChat user

Select the “…” (more options) button at the top right-hand corner of the user’s profile interface. After that, select “Report” and choose the most relevant user reporting category.

c) To report a Moment Post

Tap and hold the user’s profile picture (avatar) for approximately 2 seconds within the Moment post. Select ‘Report’ from the options that appear and choose the most relevant reporting category.

What to do if you suspect you are a victim of a scam?

  1. If you suspect your account has been compromised, change your passwords immediately. Additionally, change passwords for any other accounts associated with the same password. You can also report the issue to us here, and we will follow up in approximately seven days: https://help.wechat.com/cgi-bin/newreadtemplate?t=help_center/contact_us&lang=en&Channel=helpcenter&plat=
  2. Contact your bank immediately if you think you have lost money to a scam.
  3. If you remain uncertain whether the situation you encountered is a scam, contact your local law enforcement agencies. For urgent assistance, contact the local police.

Preserve Your Digital Memories: A Guide to Backup Your WeChat Chat History

In our daily lives, WeChat messaging keeps us connected with friends, family, and colleagues. While chatting is often viewed as a casual activity, we might overlook the importance of saving our chat history. However, these histories can be vital in certain situations, as they often contain cherished memories, essential information, and important records. Since chat histories can be easily lost due to accidental deletions, device failures, or software updates, it’s wise to back up your WeChat chat history regularly.

 

Why Back Up Your WeChat Chat History?

  • Your chat history contains cherished memories, allowing you to revisit meaningful moments and relive good times.
  • When meeting new people or starting a new job, your chat history may sometimes serve as important records of information for commercial or other purposes.
  • If you use WeChat for work, your chat history may include important documents, notifications, and tasks that are essential to retain.

How to Back Up Your Chat History

To back up your chat history to your computer, update WeChat to version 8.0.50 or later.

  1. Connect your phone and computer to the same Wi-Fi network under stable internet connection. Don’t turn off the app until the backup is 100% complete.
  2. Log in to WeChat on both your phone and computer.

On your phone:

  • Go to 「Me」>「Settings」>「Chats」>「Chat History Migration & Backup」>「Backup and restore」 > Check your computer.
  • Go to your computer and proceed with the backup operation (refer to the steps below), then return to your phone and tapStartdirectly or select specific chat records for back up.

On your computer:

Open WeChat, click 「☰」 icon in the bottom left corner, and select 「Migrate & Backup」 followed by 「Backup and Restore」. You can select between two options: 「Backup on Mac」 or 「Restore on phone」.

By following these steps, you can safeguard your valuable WeChat chat history and ensure that your digital memories are preserved for years to come.

Add Your Video as a Custom Sticker to Enhance Chats

Tired of relying solely on text and static images to express yourself? WeChat 8.0.34 allows you to create personalized, dynamic stickers using your own videos. It’s easy! Simply adjust the video size and ratio, add text, and edit clips to generate a custom sticker with WeChat’s built-in tools—all within seconds. Whether by creating a funny meme or adding more personal touch, these stickers bring a new level of fun and connection to your chats.

 

Create Your Own Custom Stickers

  • Open WeChat and navigate to the sticker interface. Click the「+」icon.
  • Select the video you want to use from your gallery.
  • Shorten the video to a maximum of 5 seconds for optimal results.

  • Three simple tools are available for quick editing, including adjusting size, adding text, and adjusting the length of the video. For more advanced editing, you can edit the video using reliable third-party video editing software before sharing it on WeChat.
  • Once you’re done editing, click the 「✓」 button. Your video will then appear in your sticker collection.

How to Delete an Existing Sticker

  • Navigate to the sticker interface,tap the 「+」
  • Select the sticker you want to delete.
  • Tap Delete.

Create personalized stickers to spice up your chats. Share your creativity with friends now!

Highlight Content from Official Accounts and Share on Moments

In the mainland of China, various entities—including media outlets, government agencies, organizations, businesses, and individuals—often establish Weixin Official Accounts to engage with their audiences. They typically utilize text, images, voice messages, and videos to share relevant information and promote products and services.

As the number of Official Accounts continues to grow, attracting attention and increasing visibility has become more challenging. WeChat’s newly introduced Highlight and Share feature in version 8.0.34 offers a potential solution to help creators boost visibility.

This feature allows users to highlight content and share them directly to WeChat Moments, enabling articles to reach a wider audience. However, high-quality content remains essential to increase viewership and further sharing of content. For avid readers, this feature provides a quick way to capture and share insightful content, making it particularly useful for gathering inspiration. To learn more about safety guardrails for creating content, refer to clause 6.1 in this link

 

How to Highlight and Share Text from a WeChat Official Account Article

  1. Find the article you want to share, then long-press the text you want to highlight until a selection box appears.
  2. Select the relevant text and tap the「Forward」button>「Share to moments」Icon.
  3. The shared text will be displayed in a card format, with a link to the original article provided at the bottom, allowing your friends and contacts to read the full content by clicking on the link.

This feature is available on both iOS and Android devices, making it easy to share content effortlessly.

Capture Life in Motion with Live Photos on WeChat Moments

Imagine preserving the magic of a moment, not just in a single frame, but with added motion and life. With Live Photos, you can do exactly that. By infusing dynamic motion into your still images, Live Photos take your WeChat Moments to the next level, allowing you to share unforgettable experiences with friends and family.

For seasoned iPhone users, Live Photos integrate the best of videos and photos. This innovative feature captures the moments just before and after the shutter is pressed, turning still images into lively snapshots of time. They can be viewed as static photos or as moving images, making them a preferred choice for capturing cherished memories.

 

The process for capturing Live Photos varies by device. On an iPhone, simply activate the Live Photo icon (a concentric circles) in the camera interface and take a photo as usual.

 

Enhancing WeChat Moments with Live Photos

WeChat Moments have traditionally allowed users to share text, videos, photos, and music. Now, with the introduction of Live Photos, your posts can become even more vibrant and engaging.

 

As long as your WeChat app is updated to version 8.0.51 or later, you can upload multiple Live Photos to your Moments. For those who struggle with choosing the perfect media, WeChat even allows you to mix Live Photos with standard photos for a more diverse and dynamic post.

 

Sharing Live Photos on WeChat:

1.  Launch the WeChat app on your iPhone.

2.  Tap on「Discover」> and then access 「Moments」.

3.  Tap the camera icon > Tap「Choose from album」 and select a photo marked with the Live Photo icon.

4.  Adjust the photo sequence as desired and tap 「Post」 to share it with your friends.

How to Disable Live Motion:

If you prefer to post a Live Photo as a static image without motion > Choose from album > Tap on the image > Tap tick on the top right > Tap Live Photo icon to disable motion (it will appear struck out) > Tap「Done」and「Post」.

 

How to Post a Muted Live Photo:

If you want to post a Live Photo without sound, open the Live Photo in your phone’s gallery > Tap「Edit」 > Tap「Live Photo」> Tap「Mute」in the top left-hand corner > Tap「Done」, then return to Moments to share the muted Live Photo.

Key Points to Note About Posting Live Photos on WeChat Moments:

● Ensure that Live Photos and any other content posted complies with WeChat Community Guidelines and any applicable law.

● Viewing on Android Devices:

Live Photos shared on WeChat Moments will appear as static images when viewed on Android devices.

● Permission Settings:

If you are new to WeChat Moments or using a new device, ensure that WeChat has permission to access your photos. To enable this: Go to 「Settings」>「Apps」>「WeChat」> 「Photos」> Select Full Access.

● Sound in Live Photos:

Live Photos typically include both motion and sound. Currently, WeChat doesn’t offer a direct way to mute sound within the app. If you are viewing someone else’s Live Photo, be mindful as sound will play automatically when you tap on the Live Photo.

iOS Passkey is Here! A Simpler, Safer Way to Secure Your WeChat Account

As cyber threats continue to escalate, digital security must evolve to keep pace with such threats. Apple’s latest innovation, Passkeys, offers a more secure and convenient way to log in to your accounts on iOS devices. By eliminating the need for traditional passwords, Passkeys provide a robust defense against account security threats.

Passkeys leverage biometric authentication, such as Face ID and Touch ID, offering a seamless and secure way to protect your devices. Still hesitant about switching from passwords to Passkeys? Consider these drawbacks of traditional passwords:

● vulnerability to phishing: passwords are easily compromised through phishing attacks.

● complexity and management: managing unique passwords for multiple accounts is burdensome and error-prone.

● security risks: storing passwords in physical notebooks or digital vaults introduces additional risks.

● 2FA limitations: while two-factor authentication adds a layer of security, it can be inconvenient and less efficient compared to simply entering a password.

● 2FA vulnerabilities: even 2FA has its own security vulnerabilities. For example, attackers can exploit fake login pages, SIM swapping, proxy servers to intercept OTPs, and more.

Hence, WeChat’s latest iOS update (8.0.54) embraces the Passkey technology, offering a more secure and convenient login experience. By eliminating the need for complex passwords, users can significantly reduce the risk of unauthorized access to their accounts.

 

Setting Up Passkey on WeChat with an iOS device

To enable Passkey on your WeChat account, follow these steps:

1.  Open WeChat and navigate to 「Me」>「Settings」>「Account Security」>「Passkey」

2.  Select 「Create」> Enter your password > Tap「Continue」when prompted.

3.  Once setup is complete, the status of Passkey will be displayed as “Enabled” under Account Security.

 

4.  When logging in, select “Log in with Passkey” on the login screen, tap 「Continue」, and use Face ID to sign in.

Troubleshooting Passkey Issues

If you’ve updated your operating system and WeChat app but are still unable to use the Passkey feature, consider the following:

● Check your phone’s 「Settings>AutoFill & Passwords」, ensure the Apple Password App is set as the default for creating Passkeys, and confirm that autofill is enabled.

● Alternatively, use a compatible third-party password manager to create Passkeys.

● If neither option is accessible, you may need to download an appropriate app to enable this feature.

Deleting a Passkey

If you wish to stop using the Passkey feature, you can delete it as follows:

Open WeChat, go to Me >Settings>Account and Security>Passkey, and tap Delete and Disable」>「Delete」> Follow the instructions to complete the deletion.

Alternatively, go to the “Passwords” App >「Passkey」>「WeChat」> Tap「Edit」from the top right-hand corner >「Delete」.

Availability and Requirements

Currently, this feature is exclusive to iOS users and is not available for Android devices. To use Passkey for logging in to WeChat, ensure the following:

● Update your WeChat app to the latest version (8.0.54 or later).

● Update your operating system to iOS 16, iPadOS 16, or newer.

Mini Programs Now Support Translation in Up to 18 Languages

In mainland of China, most merchants rely on Weixin Mini Programs to enhance service quality and provide greater convenience for consumers. With Mini Programs, there’s no need to download separate apps for different brands—the Weixin Mini Program feature grants access to the services offered by most businesses.

From searching for dining options, enjoying food delivery, and taking queue numbers for tables, making reservations, shopping online, to accessing promotional deals, Mini Programs streamline everyday tasks. These features are widely embraced by Chinese businesses, which frequently update their Mini Programs to meet evolving customer needs.

Confused about the differences between WeChat and Weixin? Kindly refer here.

Expanding Global Usability

Mini Programs are not confined to Chinas mainland, they can be accessed and used in other regions, though some location-specific services may not be available. A recent significant update now allows users to link international bank cards to Weixin Pay. This enables international users to make payments for orders, rides, and other Program services in China’s Mainland. As a result, understanding the content of a Mini Program has become increasingly important.

 

To cater to a diverse global audience, WeChat has introduced a translation feature that enables users to translate Mini Program content instantly with just a tap. This feature removes language barriers, allowing seamless use of Mini Programs without the need to learn Chinese. Available to both WeChat and Weixin users, the translation feature supports up to 18 languages, including: Simplified Chinese and Traditional Chinese (Taiwan), Traditional Chinese (Hong Kong), English, Indonesian, Malay, Spanish, Korean, Italian, Japanese, Portuguese, Russian, Thai, Vietnamese, Arabic, Turkish, German and French. This update ensures a more user-friendly experience for global audiences.

 

How to Set Your Default Translation Language

To enhance efficiency, set your preferred default translation language before using this feature:

1.  Open WeChat.

2.  Navigate to 「Me」>「Settings」>「General」>「Translate」.

3.  Select 「Translate text to」>pick your preferred default translation language.

Before using the Translation feature, ensure your app is updated to the latest version.

 

1. How to Access Mini Programs

Follow these simple steps to start using Mini Programs:

● Tap 「Discover」 > 「Mini Programs」, then search for the store, brand or service you’re looking for.

2. How to Use the Translation Feature

Experience the new translation feature in Mini Programs with ease:

● Tap 「…」 in the top right-hand corner of the Mini Program.

● Select 「Translation」, and the current page will be translated into your default language.

3. How to Cancel Translation

If you wish to cancel the translation and return to the original language:

● Tap 「…」 > 「Stop Translating」, and the content will revert to its original language.

4. How to Switch to Another Language

To switch to a different translation language:

● Tap 「…」 > 「Change Language」, then select your preferred language from the list.

Easy Pay with Weixin Pay! Link Your International Bank Card Today

Great news for travelers!

 

WeChat now enables users to link their international bank cards directly to their Weixin Pay accounts. This innovative feature offers a seamless, secure payment solution and marks a milestone for international visitors to the mainland of China, minimizes the reliance on large amounts of cash or on physical credit cards.

 

With Weixin Pay, you can enjoy smooth transactions by simply scanning a QR code, avoiding long queues, and bypassing the hassle of currency exchange. Plus, unlinking your card after your trip is quick and easy. This upgrade promises to make your journey in the mainland of China more convenient and enjoyable.

 

Why Link Your International Bank Card?

Effortless Transactions: Use Weixin Pay wherever you go—markets, restaurants, and boutiques. It’s widely accepted across mainland of China.

 

Simple Setup: Setting up Weixin Pay is easy. To activate all features, complete identity verification using one of the following:

  • Foreign passport
  • Mainland Travel Permit for Hong Kong and Macau Residents (Home Return Permit)
  • Mainland Travel Permit for Taiwan Residents (Taiwan Compatriot Permit)
  • Residence Permits for Hong Kong, Macau, or Taiwan residents
  • Foreign Permanent Residence card

Once verified, you’re all set to enjoy hassle-free payments. More details, can refer to: @外国朋友&老年朋友,更方便了!

 

Single Payment Method: Forget juggling multiple payment methods—Weixin Pay simplifies your travel experience. It’s always ready to pay as long as you keep your phone charged and stay connected, but make sure your internet connection is secure.

With Weixin Pay, you can immerse yourself in Chinese culture without worrying about payment logistics. Designed to be accessible to users worldwide, this service offers a smooth and convenient experience for all.

Pro Tip: Before using this feature, ensure your WeChat app is updated to the latest version from your app store.

 

How to Link Your International Bank Card

Follow these easy steps to activate Weixin Pay:

  1. Link Your Bank Card
  • Open WeChat and go to 「Me」>「Pay and Services」>「Wallet」>「Bank Cards」>「Add a Bank Card」>Provide your 16-digit bank card number and select the card type from the list.
  • Alternatively, tap the camera icon to capture your card details and follow the relevant instructions until setup is complete.

  1. Provide Identity Information
  • Go to 「Me」>「Pay and Services」>「Money」.
  • Under the payment QR code, tap on any unavailable service, such as 「Receive Money」 or 「Reward Code」and select 「Complete Now」
  • Follow the instructions to complete the identity verification process, including uploading a clear photo of your ID.

  1. Unlink Your Bank Card (After Your Trip)
  • Navigate to 「Me」 > 「Pay and Services」 > 「Wallet」 > 「Bank Cards」.
  • Select the linked bank card, tap 「Unlink」, enter your payment password, the card will be removed.

Important Information to know

  • Once you have linked your bank card, you can tap on「Money」 to access the payment QR code. Ensure the “Default Payment” is set to your bank card, not the Wallet Balance.
  • You can link your card with Weixin Pay without identity verification, with a spending limit up to RMB15,000. If you want to enjoy a higher spending amount and try more services like Red Packets or Receive Money, you may complete your identity verification.
  • Always remember your 6-digit payment password, as it will be required to access payment s
  • The Payment QR code is time-sensitive.
  • An internet connection is required to use Weixin Pay.
  • Only Chinese bank cards can be used to top up the Wallet Balance. International cards are not supported for this feature.