In today’s digital world, scammers constantly seek to exploit unsuspecting users. Learning practical tips to recognize scams—via phone calls, texts, email, social media, websites, or in person is essential for you and your family. Scammers often use persuasive tactics, such as impersonating officials or friends, promoting fake jobs, advertising fake investment opportunities, pursuing a romance relationship, and offering fraudulent shopping rebates or prizes. With AI advancements, scams have become increasingly sophisticated, using deepfakes and AI-generated voices to deceive victims. Vigilance and awareness are crucial in combating these evolving threats. For more information, visit the Anti-Scam and Safety Guide: https://safety.wechat.com/en_US/resources/anti-scam/anti-scam-and-safety-guide

If you accidentally reveal personal details to these scammers, they may use your password and information to take over your account and engage in illegal activities such as stealing data, spreading malware, and impersonating you to lure more victims. Use the settings below to better protect your account from takeover. Let’s enhance your account security now.

1. Do not download apps from unofficial sources
2. Secure your account

Use a strong and unique password that includes numbers, symbols, and both uppercase and lowercase letters. Or, link your email to your account for easier recovery. Go to「Me」>「Setting」>「Account Security」>「More Settings」>「Email」> provide your email, and then「Next」.

3. Manage your contacts

Enabling the “Require Friend Request” feature by default, which allows only added contacts to reach you. Always verify friend requests and connect only with the people you trust. Go to「Me」>「Settings」>「Friends’ Permissions」>「Require Friend Request」.

4. Manage privacy setting

Manage the visibility of your information and content. Go to「Contacts」>「Select contact」>「···」>「Privacy」>「Chat only」.

5. Exercise caution when receiving invitations from strangers

When considering friend requests or group chat invitations from unfamiliar individuals, remain vigilant to determine their legitimacy, as group chats can be easily exploited for scams. What steps can you take to protect your account if you observe suspicious activity that violates the Community Guidelines?

a) To report content from a chat or group chat

Select the “…” (more options) button typically located at the top right-hand corner of the chat>Then, select “Report” and choose the most relevant user reporting category>Continue Reporting>Fill in all required information and any optional details you believe will help us determine if a violation of our Community Guidelines has occurred.

b) To report a WeChat user

Select the “…” (more options) button at the top right-hand corner of the user’s profile interface. After that, select “Report” and choose the most relevant user reporting category.

c) To report a Moment Post

Tap and hold the user’s profile picture (avatar) for approximately 2 seconds within the Moment post. Select ‘Report’ from the options that appear and choose the most relevant reporting category.

What to do if you suspect you are a victim of a scam?

1. If you suspect your account has been compromised, change your passwords immediately. Additionally, change passwords for any other accounts associated with the same password. You can also report the issue to us here, and we will follow up in approximately seven days: https://help.wechat.com/cgi-bin/newreadtemplate?t=help_center/contact_us&lang=en&Channel=helpcenter&plat=
2. Contact your bank immediately if you think you have lost money to a scam.
3. If you remain uncertain whether the situation you encountered is a scam, contact your local law enforcement agencies. For urgent assistance, contact the local police.

In our daily lives, WeChat messaging keeps us connected with friends, family, and colleagues. While chatting is often viewed as a casual activity, we might overlook the importance of saving our chat history. However, these histories can be vital in certain situations, as they often contain cherished memories, essential information, and important records. Since chat histories can be easily lost due to accidental deletions, device failures, or software updates, it’s wise to back up your WeChat chat history regularly.

Why Back Up Your WeChat Chat History?

• Your chat history contains cherished memories, allowing you to revisit meaningful moments and relive good times.
• When meeting new people or starting a new job, your chat history may sometimes serve as important records of information for commercial or other purposes.
• If you use WeChat for work, your chat history may include important documents, notifications, and tasks that are essential to retain.

How to Back Up Your Chat History

To back up your chat history to your computer, update WeChat to version 8.0.50 or later.

1. Connect your phone and computer to the same Wi-Fi network under stable internet connection. Don’t turn off the app until the backup is 100% complete.
2. Log in to WeChat on both your phone and computer.

On your phone:

• Go to 「Me」>「Settings」>「Chats」>「Chat History Migration & Backup」>「Backup and restore」 > Check your computer.
• Go to your computer and proceed with the backup operation (refer to the steps below), then return to your phone and tap「Start」directly or select specific chat records for back up.

On your computer:

Open WeChat, click 「☰」 icon in the bottom left corner, and select 「Migrate & Backup」 followed by 「Backup and Restore」. You can select between two options: 「Backup on Mac」 or 「Restore on phone」.

By following these steps, you can safeguard your valuable WeChat chat history and ensure that your digital memories are preserved for years to come.