Category: News

China CITIC Bank International First Bank to Launch WeChat Pay in Hong Kong

WeChat Pay Citic Hong Kong

China CITIC Bank International Limited (the “Bank” or “CNCBI”) announced this week the launch of WeChat Pay on its WeChat Official Account (“OA”). CNCBI first launched its OA last October. Now CNCBI extends its offerings from instant banking services to WeChat Pay, becoming the first banking institution in Hong Kong to embrace this e-payment solution. Customers purchasing single-trip travel insurance packages from CNCBI via WeChat Pay will get a 50% premium discount, while they can enjoy the convenience of an innovative experience with a variety of banking services.

 

“CNCBI Travel Insurance Packages” via WeChat Pay is available for both existing and non CNCBI customers. All customers simply need to log onto their WeChat accounts and “follow” the CNCBI WeChat OA, tap the “Banking Services” icon on the CNCBI OA, then “Purchase Travel Insurance”. Customers will be redirected to WeChat Pay to settle the payment by VISA or MasterCard to complete the transaction.

 

Read More China CITIC Bank International First Bank to Launch WeChat Pay in Hong Kong >>

We Chat About WeChat #4: Deep Diving into the WeChat Lifestyle by Numbers

WeChat Lifestyle

Following our recent announcement showcasing how WeChat users are increasingly integrating the app into their daily lives, we are now giving you a front-row seat at the original data reveal.

 

Hear directly from our very own Stephen Wang, who manages the International Operations team and Data Analytics team for WeChat’s Core Product Group, as he presents the latest WeChat Lifestyle findings at a recent event in San Francisco.

With 570M daily users, WeChat is paving the way for so much more than just chatting. Stay tuned for more “We Chat About WeChat” podcasts coming soon.

 

If you or someone you know wants to join our team, building the WeChat Lifestyle for millions, we are hiring talented product managers. Click here to apply now: http://www.wechat.com/en/careers.html

South Africa Launches the WeChat Wallet, Your Mobile Payment Solution

WeChat has extended its features in South Africa with the introduction of the WeChat Wallet, a digital wallet service. Like a physical wallet, you can securely store your bank cards and make instant cash payments within WeChat with the new feature.

With WeChat Wallet, users can electronically send cash to friends and family, just like handing cash to a friend to get you lunch or pay for coffee or a drinks at the bar. You can now use up to three chip and PIN debit or credit cards in the WeChat Wallet. Transactions through the cards are verified by Visa and MasterCard security systems, can be saved in the WeChat Wallet.

 

Cards linked to the wallet can also be used to Cash In and increase your wallet’s cash balance, pay for services on WeChat such as airtime, data, electricity, food or pay SnapScan merchants. People can Cash In and Cash Out at Standard Bank ATMs, participating retailers, including SPAR, SPAR Tops and Cambridge Food Stores.

 

In addition, cash can be sent to friends via WeChat – even without the need for a bank account. When registering for the WeChat Wallet, users automatically become Standard Bank Instant Money users, which allows those without bank accounts to enjoy the benefits of the platform. Instant Money vouchers make up the cash balance, which can be topped up via Standard Bank self-service channels.

 

People can also Cash In and Cash Out via Instant Money Vouchers at Standard Bank ATMs and participating retailers, including SPAR, Cambridge, Rhino and Choppies Stores.

Read More South Africa Launches the WeChat Wallet, Your Mobile Payment Solution >>

Western Union Offers New Global Money Transfer Service on WeChat

WeChat has partnered with Western Union, a leader in global payment services, to offer WeChat users in the United States the ability to send and receive money cross-border to 200 countries and territories via the company’s WU Connect platform.

WeChat Western Union Receiver  WeChat Western Union Log in

The partnership marks WeChat as the first social communication application to provide a technology platform to support person-to-person cross-border money transfer capabilities to more than 200 countries and territories. The capability is now available to WeChat users in the United States, with planned rollouts to additional countries in the future.

 

Read More Western Union Offers New Global Money Transfer Service on WeChat >>

New Data Revealed – What Does it Mean to Live the WeChat Lifestyle?

Man With Smartphone At Airport

Curious who the average WeChat user is and what their day looks like? We recently revealed new data giving an inside look at what the WeChat Lifestyle means for our users around the world.

 

An average of 570 million users log in to WeChat each day (September 2015). Additionally WeChat’s daily active users (users who interact with another account) has grown by 64 percent in a single year. Whether it be to purchase goods, track exercise activity, catch up on news or stay connected to friends, users are utilizing WeChat for so much more than just messaging.

 

WeChat users are not only young, but also social, with 60 percent of users between the ages of 15-29 years old and having an average of 128 friends in the app.

 

A Day in the Life of a Typical User

 

With the sophisticated features launched on Weixin, WeChat’s sister product in China, a typical day for a user looks like this.

WeChat Lifestyle_DayDuring their day, they use key features of WeChat and Weixin to make their lives easier:

 

Read More New Data Revealed – What Does it Mean to Live the WeChat Lifestyle? >>

Available Now – WeChat 6.3.5 for iOS

WeChat Banner_Video and Voice Call for Groups

Staying connected with all your friends just got easier with video calling – now for groups. With WeChat 6.3.5 for iOS, WeChatters can start a video call in a group chat with up to nine people or choose audio only for group voice calls. We’re also introducing Group Notices and new enhancements to the WeRun-WeChat Official Account fitness tracker.

 

Video & Voice Call for Groups

Talk face-to-face with up to nine friends all at once with FREE video calling now for groups. Simply choose to turn off “Video” for a group voice call.

  • Within a group chat, click the + menu and select “Video Call.”
  • Choose members to join.

Wait for friends to accept your invite and then start chatting.

Video Call From Group Chat Select Members for Group Video Call WeChat Video Call for Groups

Read More Available Now – WeChat 6.3.5 for iOS >>

Fixed Security Flaw in WeChat 6.2.5 for iOS

A security flaw, caused by an external malware, was recently discovered affecting iOS users only on WeChat version 6.2.5. This flaw has been repaired and will not affect users who install or upgrade WeChat version 6.2.6 or greater, currently available on the iOS App Store. Here are some important points about the situation.

  1. The flaw, described in recent media reports, only affects WeChat v6.2.5 for iOS. Newer versions of WeChat (versions 6.2.6 or greater) are not affected.
  2. A preliminary investigation into the flaw has revealed that there has been no theft and leakage of users’ information or money, but the WeChat team will continue to closely monitor the situation.
  3. The WeChat tech team has extensive experience combating attempts to hack our systems. Once the security flaw was discovered, the team immediately took steps to secure against any theft of user information.
  4. Users who encounter any issues can contact the team by leaving feedback in the “WeChat Team” WeChat account.

 

The WeChat Team
September 18, 2015

Introducing WeChat 6.2.5 for iOS Featuring Favorited Rich Media Messages

WeChat-6.2.5-BlogWe’re excited to share with you WeChat 6.2.5 for iOS. With this update, WeChatters can now create and save rich media messages under their “Favorites,” or send them to another conversation. The rich media message format allows WeChatters to combine texts, images, locations and audio messages all into one simple message.

WeChat-6.2.5-Favorites-Rich-Media

 

Create and Save Rich Media Messages

Whether you’re working on a reminder or a message for someone special, it’s fast and easy to create and save rich media messages under your “Favorites.”

Read More Introducing WeChat 6.2.5 for iOS Featuring Favorited Rich Media Messages >>

WeChat Launches in Myanmar

WeChat Launch Myanmar

WeChat celebrated its official Myanmar launch in Yangon last week with its latest user, popular A-list hip-hop artist, Sai Sai.

 

“In Myanmar, we’re aware that there’s an increasing need for efficient communications and social interactions in people’s personal and professional lives,” said Poshu Yeung, VP of International Business at Tencent, the company behind WeChat. “We’re proud to offer Myanmar users a new, creative and free medium to express themselves and connect with the world.”

 

Sai Sai is the first celebrity in Myanmar to have an official WeChat account and soon to be released set of animated stickers. At the launch party, he invited fans to share a piece of the spotlight by bringing them up on stage and taking photos with them.

Read More WeChat Launches in Myanmar >>

Introducing WeChat for Windows

In a world where global communication matters, we understand the value of staying connected outside of your smartphone. That’s why we’re excited to announce the English version of WeChat for Windows.

 

Through this program, WeChatters can enjoy a variety of features, such as file sharing capabilities, the handy screenshot tool and more.

 

File Sharing

Instantly share your images and documents with other WeChatters straight from your computer. Your friends can receive files whether they’re on their mobile device or tuned in via the desktop program.

  • Click the square icon to share a file.
  • Select your file.
  • Press the Enter or Return key on your keyboard to send.

WeChat-Windows-File-Sharing

Read More Introducing WeChat for Windows >>

WeChat Empowers UNICEF HK with New Mobile Payment Platform

 

With the support of WeChat, the Hong Kong Committee for UNICEF (UNICEF HK) introduces a new payment channel to support world emergency relief work via WeChat’s advanced Payment Platform. This innovative partnership will enable donors to make contributions to emergency relief efforts on their smartphones simply and efficiently.

WeChat-UNICEF

The new WeChat donation function supports UNICEF’s recent initiatives, such as the Cyclone Pam situation in Vanuatu, the ongoing Syria crisis and the recent Nepal Earthquake. By improving fundraising efficiency, WeChat and UNICEF are empowering millennials to become more involved in relief work and to give back to the global community.

 

“Social media is now indispensable for youth. The introduction of WeChat Payment will help cultivate support for UNICEF HK from youngsters and provide a more convenient and effective channel for public donations, supporting UNICEF’s humanitarian relief work,” said Mr. David Fong, Chairman of the Fundraising Committee of UNICEF HK.

Read More WeChat Empowers UNICEF HK with New Mobile Payment Platform >>

Out Now: WeChat 6.2 for iOS and Android Featuring Moments Translation

WeChat-6.2-iOS-Android

When it comes to communication, we’re focused on making the experience faster, better and easier for WeChatters all over the world. That’s why we’re eager to introduce WeChat 6.2 for iOS and Android, now with translation for Moments. We’ve also simplified the chat history migration process when switching to a new device, added a new photo picker tool to make sending images even faster, included a few upgrades for Android Wear and much more.

Read More Out Now: WeChat 6.2 for iOS and Android Featuring Moments Translation >>

Voiceprint: The New WeChat Password

 

Have you ever forgotten a password and been locked out of your account?

 

With the endless list of apps and online accounts today, all of which require a password for security and identification measures, it’s no wonder we sometimes forget that magic password.

 

To make life easier for all our WeChatters out there, we would like to introduce Voiceprint – a voice recognition system that can be used to log in to your WeChat account, available on Android and iOS. Just like your fingerprint, your voice is unique and once you’ve enabled this cool feature, our smart systems can recognize your specific voice and intonations to verify your identity.

WeChat-Voiceprint-Instructions
Read More Voiceprint: The New WeChat Password >>